Cancellations & Travel Insurance

just in case

Cancellation fees

Bookings can be canceled at any time. Cancellation will only be accepted in writing, preferably by e-mail to The date of cancellation receipt is decisive.

Many things can happen between the time of booking and arrival and a cancellation is unpleasant for both parties. Therefore, we recommend guests purchase travel insurance with covid protection without surcharge. extent of coverage

  • 2 months prior to arrival  € 30,00 administration fee
  • 1 month prior to arrival  40% of the booking price 
  • 1 week prior to arrival  70% of the booking price
  • For cancellations within the last week prior to arrival, the charge will be 90% of the booking price.

We strongly recommend purchasing travel insurance with Covid protection without surcharge!

Late arrival & early departure

We cannot accept responsibility for delays in arrival or premature departure (e.g. due to bad weather etc.). Fees still apply and will be charged for unused days. Likewise, pitches or rented accommodation that are vacated prematurely or not have not been allocated may be resold.

Legal jurisdiction District Court Saalfelden. Austrian law applies.